Recent Posts

Hurricane Readiness

9/13/2017 (Permalink)

Preparing for a Hurricane:

• Prepare your evacuation plan, including pets, transportation routes and destinations.

• Keep all trees and shrubs well trimmed and clear loose and clogged rain gutters and downspouts.

• Determine how and where to secure your boat.

• Consider building a safe room.

• Stay informed! Listen to a NOAA weather radio or check local forecasts and news reports regularly.

• Cover your home’s windows with pre-cut plywood or hurricane shutters. Tape does not prevent windows from breaking.

• Bring in all outside furniture, decorations, garbage cans, etc.

• Turn off utilities if instructed to do so.

• Turn off propane tanks.

• Avoid using the phone, except for serious emergencies.

• Fill the bathtub or buckets with water to use for cleaning and flushing toilets.

• Keep your gas tank at least 3/4 full at all times.

• Keep your emergency supplies kit, including water, and copies of important documents, in a waterproof, portable container, in an easily accessible location

Evacuate under the following conditions:

• If local authorities tell you to evacuate, follow their directions.

• If you live in a mobile home or temporary structure, which are particularly hazardous no matter how well fastened to the ground.

• If you live in a high-rise building.

• If you live on the coast, on a floodplain, near a river, or on an inland waterway.

• If you feel you are in danger.

• If you live in an area below sea level.

Safety during Winter Storms

9/13/2017 (Permalink)

Winter storms can happen almost anywhere. They can cause us problems. Know what to do before, during and after a storm. This will help keep you and your family safe from a winter fire.

  • Test all smoke alarms. Do this at least once a month. This way you will know they are working. Install carbon monoxide alarms in your home. Test the alarms.
  • Plan two ways out of the home in case of an emergency. Clear driveway and front walk of ice and snow. This will provide easy access to your home.
  • Make sure your house number can be seen from the street. If you need help, firefighters will be able to find you.
  • Be ready in case the power goes out. Have flashlights on hand. Also have battery-powered lighting and fresh batteries. Never use candles.
  • Stay aware of winter weather. Listen to the television or radio for updates. Watch for bulletins online.
  • Check on neighbors. Check on others who may need help.
  • Generators should be used outdoors. Keep them away from windows and doors. Do not run a generator inside your garage, even if the door is open.
  • Stay away from downed wires. Report any downed wires to authorities.
  • Be ready if the heat stops working. Use extra layers of clothes and blankets to stay warm. If you use an emergency heat source, keep anything that can burn at least 3 feet away.
  • Turn portable heaters off when you leave the room. Turn them off when you go to bed.

Benicia/Martinez/SE Vallejo Smoke & Soot Clean Up

8/15/2017 (Permalink)

Fire Damage Benicia/Martinez/SE Vallejo Smoke & Soot Clean Up Smoke and soot travel from the origin of fire throughout the structure.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Benicia/Martinez/Southeast Vallejo will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 925-372-7234

What to Expect From Air Duct Cleaning

8/8/2017 (Permalink)

Cleaning What to Expect From Air Duct Cleaning Dryer ducting before cleaning.

What to Expect From an Air Duct Cleaning Service Provider

If you choose to have your ducts cleaned, the service provider should:

  • Open access ports or doors to allow the entire system to be cleaned and inspected.
  • Inspect the system before cleaning to be sure there are no asbestos-containing materials in the heating and cooling system.
  • Use vacuum equipment that exhausts particles outside of the home.
  • Protect carpet and household furnishings during cleaning.
  • Use well-controlled brushing of duct surfaces in conjunction with contact vacuum cleaning to dislodge dust and other particles.
  • Use only soft-bristled brushes for fiberglass duct board and sheet metal ducts internally lined with fiberglass.
  • Take care to protect the duct work, including sealing and re-insulating any access holes the service provider may have made or used so they are airtight.

Give SERVPRO of Benicia/Martinez/Southeast Vallejo a call to complete duct cleaning in your home or office.

Mold Cleanup

2/22/2017 (Permalink)

Mold Cleanup

If you already have a mold problem - ACT QUICKLY. Mold damages what it grows on. The longer it grows, the more damage it can cause.

Who should do the cleanup depends on a number of factors. One consideration is the size of the mold problem. If the moldy area is less than about 10 square feet (less than roughly a 3 ft. by 3 ft. patch), in most cases, you can handle the job yourself. However:

  • If there has been a lot of water damage, and/or mold growth covers more than 10 square feet, consult an experienced and certified mold remediation contractor.


  • If you choose to hire a contractor (or other professional service provider) to do the cleanup, make sure the contractor has experience cleaning up mold. Check references and ask the contractor to follow the recommendations of the EPA, the guidelines of the American Conference of Governmental Industrial Hygenists (ACGIH), or other guidelines from professional or government organizations.


  • If you suspect that the heating/ventilation/air conditioning (HVAC) system may be contaminated with mold (it is part of an identified moisture problem, for instance, or there is mold near the intake to the system), consult with a specialist before taking further action. Do not run the HVAC system if you know or suspect that it is contaminated with mold - it could spread mold throughout the building.


  • If the water and/or mold damage was caused by sewage or other contaminated water, then call in a professional who has experience cleaning and fixing buildings damaged by contaminated water.


  • If you have health concerns, consult a health professional before starting cleanup.

When Storms or Floods hit Benicia/Martinez/Southeast Vallejo, SERVPRO is ready!

2/9/2017 (Permalink)

Storm Damage When Storms or Floods hit Benicia/Martinez/Southeast Vallejo, SERVPRO is ready! Our highly trained crews are ready to respond 24/7 to storm or flood damage in Benicia/Martinez/Southeast Vallejo.

SERVPRO of Benicia/Martinez/Southeast Vallejo specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Benicia/Martinez/Southeast Vallejo, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 925-372-7234

Lead Certified Firm

2/9/2017 (Permalink)

Biohazard Lead Certified Firm EPA Lead-Certified Firm

Reasons Why You Should Hire a Lead-Certified Firm:

  1. To help prevent learning disabilities
  2. To help prevent behavior issues
  3. To help prevent diminished motor skills
  4. To help prevent lower intelligence
  5. To help prevent hearing loss
  6. To help prevent brain damage
  7. To help prevent memory loss
  8. To help prevent headaches

Today, there are over one million kids who have been poisoned by lead from old paint. Home repairs that create even a small amount of lead dust are enough to poison your child and put your family at risk. If you live in a home or apartment that was built before 1978, make sure you renovate right with a contractor that is Lead-Certified in accordance with the new EPA guidelines for any renovation or repair project. They'll know how to protect your family.

SERVPRO of Benicia/Martinez/Southeast Vallejo is your local lead-certified contractor. Give us a call at 925-372-7234

Flood tips

1/12/2017 (Permalink)

Storm Damage Flood tips Downtown Martinez, CA Jan. 2017

Floods are among the most frequent and costly natural disasters. Flooding often occurs following a hurricane, thawing snow, or several days of sustained rain. Flash floods occur suddenly, due to rapidly rising water along a stream or low-lying area. Learn what to do to keep your loved ones safe!


Prepare in Advance

Having sandbags in place can help tremendously in keeping water out of your house.

                 *Be sure to have them ready to go BEFORE the rains start.

Secure hazardous items

Roll up rugs, move furniture, electrical items and valuables to a higher level

Place important personal documents, valuables and vital medical supplies into a waterproof case in an    accessible location

Staying informed about your community’s risk and response plans.


Remember: standard homeowners insurance doesn’t cover flooding but flood insurance does.


Staying Safe Indoors

Avoid contact with floodwater. It may be contaminated with sewage or contain dangerous insects or animals.

Don’t use gas or electrical appliances that have been flooded.

Dispose of any food that comes into contact with flood water .


Staying Safe Outdoors

Don't walk, swim or drive through floodwater. Just six inches of fast-flowing water can knock you over and two feet will float a car.

If caught on a flooded road with rapidly rising waters, get out of the car quickly and move to higher ground.

Don’t allow children to play in or near flood water.

Avoid contact with floodwater. It may be contaminated with sewage or contain dangerous insects or animals.

Stay out of areas subject to flooding. Underpasses, dips, low spots, canyons, washes, etc. can become filled with water.

SERVPRO Of Benicia/Martinez/Southeast Vallejo is here to help clean up and dry out your affected properties. Call us at 925-372-7234

Help is just a phone call away.

11/14/2016 (Permalink)

We Answer the Phone Ready to Help
Call Today - 
SERVPRO of Benicia/Martinez/Southeast Vallejo

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Benicia/Martinez/Southeast Vallejo has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Benicia/Martinez/Southeast Vallejo

SERVPRO of Benicia/Martinez/Southeast Vallejo specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Preparing your home for the rainy season.

10/27/2016 (Permalink)

As the rainy season is upon us, SERVPRO of Benicia/Martinez/Southeast Vallejo shares some tips on preventing or lessening water damage to your home.

  1. Clean and repair home gutters: Clogged ones can cause rainwater to back up and damage your roof and house.
  2. Inspect the roof: Look for loose or damaged shingles.
  3. Look inside at ceilings and walls: Any water damage could be an indication of roof leaks.
  4. Trim trees and bushes next to the house: Eliminate branches that can be weighed down with water or strike houses.
  5. Make sure doors and windows are secure: Install weather stripping where necessary.
  6. Monitor spots where the ground meets your house: Look for water collecting. Redirect the water if needed.
  7. Have sandbags filled and ready to go.
  8. Look for erosion: Check sloping property hillsides for signs of erosion or slipping.
  9. Make sure the street drains near your home are free of debris. If they are clogged, call your city’s public works department.

In the event you sustain water damage inside your home give SERVPRO of Benicia/Martinez/Southeast Vallejo a call @ 925-372-7234.