What our Customers say...
Water Damage Testimonials
We had a flood in our kitchen on Mother's Day morning. SERVPRO showed up and quickly assessed the damage, finished the clean up, started the drying process and coordinated with my insurance company...all before one of my kids got out of bed! Through the entire process Tom, Reiner and their team were professional, courteous and seemed to have my family's best interest in mind. They were great at communicating their plan of action and, most importantly, why they did what they did. They advised me in advance when they would be at my house and actually always showed up on time! This may sound strange, but they almost seemed like ad hoc family members. While I hope I never have to use them again, I won't hesitate to contact SERVPRO if the need arises. They've earned my trust.
To whom it may concern: Not sure that this will be read directly by Tom Osmer or not. I wanted to make sure to thank him for his honest assessment of my situation. Although I have decided to pursue an alternative solution to our issue, I was so impressed with his honesty. I will not hesitate in the future to consult him should we again experience an unforeseen “disaster” (God forbid!) or recommend him to others desperate for an honest contractor to guide them through an unexpected calamity. Nice to know there are still ethical people in the world who don’t exploit a situation that a potential customer is “desperate” to fix. Thanks Tom.
Thank you guys so much. I wasn't sure how these things work but your office and crew walked me through every step.
Dealing with a loss is horrible but you guys made it much easier on me.
Thank you again!
Great staff. Always on time, explained things well.
Very helpful and courteous, good coordination with other contractors.
Great job by both guys. Made me feel good about the work being done. Really happy with the service.
Many thanks to your whole crew. I really appreciate the level of service I got. Keep up the good work.
Thank you so much for your service. SERVPRO was amazing! They got the job done in a timely manner. Tom, Mark and Jake were great! Made me feel at ease during a stressful time. I will totally recommend you guys to anyone that may experience such an unfortunate situation like I did.
Thank you again.
The crew at SERVPRO was awesome. We had a leak which caused some water damage. Everyone was friendly. They were always punctual. They were accommodating schedule wise. They did a great job removing all the damaged areas and containing everything. They always cleaned up after themselves. Thanks SERVPRO!