Recent Posts

Fireplace Safety Tips

1/8/2021 (Permalink)

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? Many people rely on a fireplace or wood burning stove to heat their home.  Here are some tips for using your fireplace safely.

  • If possible, keep a window cracked open while the fire is burning.
  • Be certain the damper or flue is open before starting a fire. The damper can be checked by looking up into the chimney with a flashlight or mirror.
  • Use dry and well-aged wood. Wet or green wood causes more smoke and contributes to soot buildup in the chimney. Dried wood burns with less smoke and burns more evenly,
  • Clean out ashes from previous fires. Levels of ash at the base of the fireplace should be kept to 1 inch or less because a thicker layer restricts the air supply to logs, resulting in more smoke.
  • The chimney should be checked annually by a professional.
  • Even if the chimney is not due for cleaning, it is important to check for animal nests or other blockages that could prevent smoke from escaping.
  • Safety screens should be used.
  • Make sure the area around the fireplace is clear of anything that is potentially flammable.
  • Never leave a fire in the fireplace unattended. Make sure it is completely out before going to bed or leaving the house.
  • Install both smoke and carbon monoxide detectors. Test them monthly and change the batteries at least once a year.
  • Keep a fire extinguisher on hand.

 SERVPRO of Benicia/Martinez/Southeast Vallejo is here to help with any fire or smoke damage caused by your fireplace. Give us a call at 925-372-7234

Prevent Chimney Fires

1/8/2021 (Permalink)

There are more than 25,000 chimney fires incurring $125 million-plus in property damage every year in the United States. In the most severe cases, chimney fires can destroy houses and put lives at risk. These tragedies are often preventable.

Fortunately, if you practice the prevention tips here your family should be able to enjoy a nice cozy fire on those chilly days.

Have your chimney inspected yearly and cleaned by a professional when recommended.

Install a chimney cap. This will help prevent debris entering the flue and also help with preventing the smoke from re-entering.  

Burn seasoned wood to help prevent the build up of creosote in the chimney.

Burn large logs, rather than many smaller logs and never burn cardboard or wrapping paper.

SERVPRO of Benicia/Martinez/Southeast Vallejo is here to help. Give us a call at 925-372-7234

Three basic categories of water damage

1/8/2021 (Permalink)

There are three basic categories of water damage, based on the level of contamination.

Category 1 Water - Refers to a source of water that does not pose substantial threat to humans and classified as "clean water". Examples are broken water supply lines, tub or sink overflows or appliance malfunctions that involves water supply lines.

Category 2 Water - Refers to a source of water that contains a significant degree of chemical, biological or physical contaminants and causes discomfort or sickness when consumed or even exposed to. Known as "grey water". This type carries microorganisms and nutrients of micro-organisms. Examples are toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure and water discharge from dishwashers or washing machines.

Category 3 Water - Known as "black water" and is grossly unsanitary. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. Type 3 category are contaminated water sources that affect the indoor environment. This category includes water sources from sewage, seawater, rising water from rivers or streams, storm surge, ground surface water or standing water.

Category 2 Water or Grey Water that is not promptly removed from the structure and or have remained stagnant may be re classified as Category 3 Water. Toilet back flows that originates from beyond the toilet trap is considered black water contamination regardless of visible content or color.

SERVPRO of Benicia/Martinez/Southeast Vallejo is here to help with any of your water loss needs Give us a call at 925-372-7234

Classes of Water

1/8/2021 (Permalink)

Class of water damage is determined by the probable rate of evaporation based on the type of materials affected, or wet, in the room or space that was flooded. Determining the class of water damage is an important first step and will determine the amount and type of equipment utilized to dry-down the structure.

Class 1 - Slow Rate of Evaporation. Affects only a portion of a room. Materials have a low permeance/porosity. Minimum moisture is absorbed by the materials.

Class 2 - Fast Rate of Evaporation. Water affects the entire room of carpet and cushion. May have wicked up the walls, but not more than 24 inches

Class 3 - Fastest Rate of Evaporation. Water generally comes from overhead, affecting the entire area, walls, ceilings, insulation, carpet, cushion, etc.

Class 4 - Specialty Drying Situations. Involves materials with an exceptionally low permeance/porosity, such as hardwood floors, concrete, crawlspaces, gypcrete, plaster, etc.

SERVPRO of Benicia/Martinez/Southeast Vallejo is here to help with your water loss questions. Give us a call at 925-372-7234

Commercial Water Intrusion

12/8/2020 (Permalink)

Commercial water damage may go undetected longer than residential damage. It is also often more complex due to the size of commercial buildings. If the cause of water damage is caught early on most problems can be prevented.

A leaky roof can damage to the ceiling, cause mildew or mold damage and can also compromise the integrity of the structure. Make sure windows are properly sealed.

Inspect HVAC system for wear. Check foundation for cracks and proper drainage. Sprinkler systems should be inspected regularly for leaks or moisture.  

Check the foundation of the building for any cracks that may be letting water in. Be sure there is adequate drainage sloping away from the structure.

One of the most common effects of water damage in commercial buildings is mold and mildew build-up. It only takes 24-48 hours of exposure to water damage before these dangerous microorganisms start growing.

When your commercial property has been affected by water damage call the professionals right away. SERVPRO of Benicia/Martinez/Southeast Vallejo is here to help.

Firestorms

12/8/2020 (Permalink)

Firestorms are caused by a wildfire, or multiple wildfires in the same area. The heat from a wildfire can create its own wind system which can lead to strange weather effects.

Wildfires can be started from many sources, such as a lightening strike, downed power lines, an unattended campfire and sometimes even arson.

Firestorms form for two main reasons:

  1. Hot air rises.
  2. Nature does not like a vacuum, or empty space.

That means empty spaces will not stay empty for long. It all starts because heat is constantly and quickly rising from the fire. As all this heat and air moves upwards, it leaves behind some empty space. Air from all around the fire rushes in to fill that gap. That movement of air creates a powerful wind called an updraft.

If the fire is big enough, it will form a "fire storm cloud." These can produce lightning, which could set off even more fires. They also generate stronger winds, which fan the fire, making it hotter and helping it spread.

Scientists are now studying fire weather, to better understand how to control wildfires once they begin.

Clean Workplaces

12/2/2020 (Permalink)

Has your office been closed up for a while?

Looking to get your employees back in the office? Perhaps you’d like to start the new year off fresh?

SERVPRO of Benicia/Martinez/Southeast Vallejo can help! Let us come in and do a thorough wipe down of the common areas. Get the dust off the desks! We can clean upholstery & flooring too.

Maybe someone had left their lunch in their desk or refrigerator and it’s now rotten and smelling up the place? SERVPRO also offers deodorization services.

We offer many cleaning services to fit your needs.

Now is a great time to schedule services so that you can enjoy the holidays and the potential re-opening of our workplaces.

SERVPRO of Benicia/Martinez/Southeast Vallejo is here to help our community in any way we can.

Give us a call with your concerns and we will take care of the rest! 925-372-7234

When a storm comes through. What do you do?

7/21/2020 (Permalink)

When a storm sweeps through your local community, you may find yourself afraid, anxious, and unsure of where what to do next. You may worry about the time and energy it will take to pick up mess, how to identify areas effected, and how to prioritize all necessary repairs. You might even worried about the costs associated with extensive home repairs. SERVPRO of Benicia/Martinez/Southeast Vallejo specializes in storm damage repair!

What you can expect the following storm and flood damage services from our team:

We will assess the structural integrity of your home

We will assess the extent of the damage

We will determine the necessary repairs

We will execute a proper cleaning and repair action plan to get your home or business back up and running.

SERVPRO of Benicia/Martinez/Southeast Vallejo specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Questions about your storm damage?

Call Us Today – 925-372-7234

When Storms or Floods hit SERVPRO is ready!

7/9/2020 (Permalink)

SERVPRO of Benicia/Martinez/Southeast Vallejo specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. Our teams are truly prepared to handle "any size disaster." With a network of over 1700 locations nationwide, our teams are ready to mobilize at a moments notice to get your business back up and running.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 925-372-7234

We at SERVPRO follow a 1-4-8 policy.

7/8/2020 (Permalink)

SERVPRO of Benicia/Martinez/Southeast Vallejo understands the importance of timeliness and having a team ready for a quick response when your home or business disaster occurs. 

 That is why we at SERVPRO follow a 1-4-8 policy.

Our 1-4-8 service response policy dictates:

 Within one (1) hour from the notice of loss, a SERVPRO Professional will contact you to arrange for service. 

Within four (4) hours of loss notification, a SERVPRO Professional will be on-site to start mitigation services (if necessary.) 

Within eight (8) business hours of on-site arrival a verbal briefing of the scope will be communicated to the appropriate person.

*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

 Why is a 1-4-8 policy important?

Having a quick response expectation and protocol helps our team get to your property and help reduce the damage of your loss. In order to minimize further damage like mold, or further structural issues our professional trained staff is committed to getting your property back to “Like it never even happened.”

If you are in an emergency situation give us a call and we will coordinate our team to mobilize 24 hrs a day 7 days a week (including holidays) to get your home or business back in order! 925-372-7234