Recent Posts

When a storm comes through. What do you do?

7/21/2020 (Permalink)

When a storm sweeps through your local community, you may find yourself afraid, anxious, and unsure of where what to do next. You may worry about the time and energy it will take to pick up mess, how to identify areas effected, and how to prioritize all necessary repairs. You might even worried about the costs associated with extensive home repairs. SERVPRO of Benicia/Martinez/Southeast Vallejo specializes in storm damage repair!

What you can expect the following storm and flood damage services from our team:

We will assess the structural integrity of your home

We will assess the extent of the damage

We will determine the necessary repairs

We will execute a proper cleaning and repair action plan to get your home or business back up and running.

SERVPRO of Benicia/Martinez/Southeast Vallejo specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Questions about your storm damage?

Call Us Today – 925-372-7234

When Storms or Floods hit SERVPRO is ready!

7/9/2020 (Permalink)

SERVPRO of Benicia/Martinez/Southeast Vallejo specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. Our teams are truly prepared to handle "any size disaster." With a network of over 1700 locations nationwide, our teams are ready to mobilize at a moments notice to get your business back up and running.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 925-372-7234

We at SERVPRO follow a 1-4-8 policy.

7/8/2020 (Permalink)

SERVPRO of Benicia/Martinez/Southeast Vallejo understands the importance of timeliness and having a team ready for a quick response when your home or business disaster occurs. 

 That is why we at SERVPRO follow a 1-4-8 policy.

Our 1-4-8 service response policy dictates:

 Within one (1) hour from the notice of loss, a SERVPRO Professional will contact you to arrange for service. 

Within four (4) hours of loss notification, a SERVPRO Professional will be on-site to start mitigation services (if necessary.) 

Within eight (8) business hours of on-site arrival a verbal briefing of the scope will be communicated to the appropriate person.

*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

 Why is a 1-4-8 policy important?

Having a quick response expectation and protocol helps our team get to your property and help reduce the damage of your loss. In order to minimize further damage like mold, or further structural issues our professional trained staff is committed to getting your property back to “Like it never even happened.”

If you are in an emergency situation give us a call and we will coordinate our team to mobilize 24 hrs a day 7 days a week (including holidays) to get your home or business back in order! 925-372-7234

SERVPRO of Benicia/Martinez/Southeast Vallejo

7/6/2020 (Permalink)

Signs you might have a water leak.

Leaky pipes can cause quite a stress in your home or business! Some leaks are undetectable until the damage has already been done.

Some things to look out for when you think there could be a leak in your home are the following:

Mold: Mold thrives on moist & dark areas; a leaky pipe leak is a common cause of mold growth.

Damaged Walls: When drywall is exposed to water it will begin to bubble, causing your wall, paint or wallpaper to warp, chip or break into pieces. You may also see discoloration.

Damaged Flooring: Particularly if the pipe directly underneath the floor is leaking, you’ll notice your floor beginning to buckle or crack. Hardwood floors may ow

Ceiling Stains: Upper level pipes may expose signs of leakage through the ceiling. Brown or dark ceiling stains tend to appear if water is leaking through to the lower level.

Musty Smell: With water accumulation comes that earthy pungent smell. If a hidden water leak is left unattended this can build up quickly.

If you happen to notice one or more signs from the above you most likely have an issue. Our Professional Technicians are available 24/7 to help you get your home or business back in order.

Call Us Today – We’re Ready To Help

925-372-7234

Trained Staff Here to Help

7/1/2020 (Permalink)

When disaster strikes it is imperative that you act quickly. A delay of just a few hours can severely affect your home or business negatively. That is why SERVPRO of Benicia/Martinez/Southeast Vallejo operates 24hr/7 days a week to get your property back to “Like it never even happened.” 

 We place our staff in the highest regard. Our team is highly skilled in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 We value or community and cherish being a locally-owned and operated business. Our mission is to:

“DEVELOP A TEAM OF QUALITY PEOPLE WHO FOCUS ON EXCELLENT SERVICE, FAIRNESS AND MUTUAL RESPECT.”

Being a part of a National Franchise gives us the ability handle any size disaster. Our Franchises are prepared to mobilize in order to help get your community back to normalcy when a storm hits. 

Big or small, “We are always here to help.” 

Call us today 925-372-7234

Do you know the many services SERVPRO offers?

5/11/2020 (Permalink)

SERVPRO of Benicia/Martinez/Southeast Vallejo offers a variety of clean up and restoration for your home and business.  

Have smoke damage in your home?

Find mold like growth?

Looking for someone to clean your ducts? How about your carpets & upholstery?

Water or sewage in your crawlspace?

Need a temporary board up at your home or business?

These are just a few of the services we offer.  Give us a call for all your clean up needs.

We are here to help put your home or business back together again!

Some of the certifications we hold are:

IICRC Certified firm.

Water Damage Restoration

Applied Structural Drying

Fire & Smoke Restoration

Health & Safety

Odor Control

Trauma & Crime Scene

EPA Lead Renovator

Osha Bloodborne Pathogens

Subrogation Claims Training

Does your business need a thorough cleaning and disinfecting?

5/11/2020 (Permalink)

SERVPRO of Benicia/Martinez/Southeast Vallejo can help.

We will develop a plan to determine what needs to be cleaned and how the areas will be disinfected.

Frequently touched surfaces and objects like light switches and doorknobs will need to be cleaned and then disinfected to further reduce the risk of germs on surfaces and objects.

Cleaning refers to the removal of dirt and impurities, including germs, from surfaces. Cleaning alone does not kill germs. But by removing the germs, it decreases their number and therefore any risk of spreading infection.

Disinfecting works by using chemicals, for example EPA-registered disinfectants, to kill germs on surfaces. This process does not necessarily clean dirty surfaces or remove germs. But killing germs remaining on a surface after cleaning further reduces any risk of spreading infection.

Carpets and upholstery can be cleaned using an EPA approved disinfectant and hot water extraction.

If you would like to schedule a cleaning of your business give us a call at 925-372-7234

Not all fires are the same!

4/13/2020 (Permalink)

Not all fires result in the same level of damage. Subsequently not all fire damages require the same type of restoration.

Any particular loss could involve a range of damages from minor to major.

We categorize the levels of fire damage to 3 different categories: By categorizing the type of loss, we can provide you an idea of the restoration services required to address your level of loss.

Minor Fire Damage. Smoke residues affect only certain rooms or areas. The amount of smoke residues is light to moderate. Restoration may involve dry cleaning and/or wet cleaning of ceilings, walls, floors, and contents.

Medium Fire Damage. The amount of smoke residues is moderate, and more materials require wet cleaning to remove residues. The number of areas requiring repainting and items requiring replacement increase. Floors may need to be refinished. Heat damage to drywall, cabinets, and contents requires more materials to be replaced. Contents might be cleaned at the jobsite. Smoke odors are noticeable, possibly requiring additional deodorization procedures after cleaning.

Major Fire Damage. Fire and heat damage is severe near the source of the fire. Structural framing and finishes may be charred, requiring structural repairs. Smoke residues are distributed through a large portion of the building, and smoke odors are strong and possibly pungent. Emergency services might be needed, such as boarding up the structure, establishing a source of electricity, winterizing the building in cold weather, and removing smoke-filled and charred debris. Restoration will most likely involve extensive cleaning of the structure and probably require restorers to pack and move out all salvageable contents for off-site cleaning. Multiple methods of deodorization are needed to remove smoke odors.

Call SERVPRO of Benicia/Martinez/Southeast Vallejo to schedule an appointment to assess your Fire damage today. Our staff is highly trained in Fire Damage restoration and can help ease your distress during this traumatic experience.

Water Extraction

4/2/2020 (Permalink)


When you need emergency water extraction due to a leak in your home or business, be sure to call your local SERVPRO to help you in your time of distress. We’re Ready to Help 925-372-7234

Our highly trained and professional technicians are available 24 hours a day to mitigate further harm to your home or business. We only use state-of-the-art equipment and techniques to extract the water and minimize further damage. Mitigation services require serious attention to ensure that not only is all of the water extracted, but also that all of wet areas are dried completely and treated quickly to minimize lasting water damage effects. If the water extraction is not performed timely, the water damages to your property could become very severe.

SERVPRO has over 40 years of Restoration experience. We are a nationwide brand that can quickly and efficiently handle any size disaster you may have. Whether it be a small water leak from a dishwasher or a pipe burst in a commercial facility, SERVPRO of Benicia/Martinez/Southeast Vallejo is here to help get you back to “Like it never even happened.”

Call us today at 925-372-7234

Is Your Business Ready for Disaster?

3/24/2020 (Permalink)

Disasters happen, whether it is a storm event or a burst pipe in your building. Large or small, it can deeply impact your business. Did you know that half of all businesses that close for disasters never open their doors again. 

 What is the difference between those who reopen and those who do not? Those who reopened had an emergency plan already in place. Don’t be one of those 50% who cannot reopen their doors. Let SERVPRO Of Benicia/Martinez/Southeast Vallejo help you set up an Emergency Ready Plan. 

 The first step in successful mitigation is knowing who to call and starting the process as quickly as possible. Water or smoke that sits too long can begin to damage your belongings. Your Emergency Ready Plan will include, water and gas shut off locations, primary contact information from everyone to the building owner to your plumber, insurance information, and an evacuation plan for your facility. 

Contact SERVPRO Of Benicia/Martinez/Southeast Vallejo today and schedule your free E.R.P. today!