Recent Posts

What To Do When Your Home Floods

6/11/2019 (Permalink)

Whether it be plumbing issues or a natural disaster, water can do some serious damage to your home. Your floors, ceilings, walls, even your personal belongings can all be affected. That is why it is important to act quickly when you discover a flood in your home.

First and foremost, if it is safe to do so, shut off your water supply. Try to dry up as much water as possible to avoid severe water damage or mold growth. Then, call SERVPRO! We offer 24/7 emergency service so that you never have to handle this on your own, no matter what time or day. If there is a lot of standing water that needs immediate extraction, we can handle that! We also come prepared with equipment to help dry down the affected areas right away which, is highly recommended. The quicker you start drying, the better. 

While we are there, we will do our best to locate the cause. If we can not, then we recommend you call a plumber or leak detection company to help determine the cause. Once that is determined, have it fixed right away. Trying to dry down your home while your water is still leaking is nearly impossible so, having it fixed is very important.

Depending on the amount of damage or cause of leak, we recommend you consider filing a claim with your insurance. 

Once you have done all of that, we here at SERVPRO will take care of the restoration! We'll monitor your home daily to ensure the areas are drying quickly and efficiently.We'll complete all that is needed to be done in order to restore your home and/or contents correctly so no problems arise in the future. We'll communicate with your insurance company every step of the way. And of course, we'll make sure all of your questions are answered and your concerns are gone over. 

And lastly, we'll make it "Like it never even happened."

Lead Paint Removal

5/15/2019 (Permalink)

Why SERVPRO Lead Paint Removal Here you see our tech Ray, carefully sanding away at some lead paint. This customer made the right choice by letting us handle this for him. Will you?

When it comes to lead paint removal, it isn't as simple as you think. Lead was put into paint to speed up the drying, increase durability, maintain a fresh appearance, and resist moisture that caused corrosion.Then the manufacturers later found out, as most of us know, lead is a metal that can cause serious health problems if ingested or inhaled as it is very toxic. With that being said, you must be very careful and cautious when removing lead-based paints from any surface. You should honestly leave it up to the pros...of SERVPRO Benicia/Martinez/Southeast Vallejo of course! We have the knowledge, equipment, and supplies to take care of your lead paint removal! We will make sure to contain all lead paint that is removed so it does not leak into your gutters, sidewalks, floor, or spread into the air. So, if you are thinking of repainting your home or office. First, check what year the structure was built. If it was before 1985, you most likely have lead based paint. If that is the case, give us a call to help you sand it down or carefully remove any chipped paint before you move forward with the fun part....painting!

Pigeon Problems at a Local Warehouse

5/3/2019 (Permalink)

Commercial Pigeon Problems at a Local Warehouse This is only a glimpse of the damage done. Bad birdies!

This was an interesting job for us. We received a call from a local warehouse owner letting us know they needed a deep clean. This was not like any deep clean we normally do. The owner explained that pigeons had found a way into the warehouse and made it a home for themselves. At first it was a few, then more pigeons got wind of the new inside hangout and decided to join also. That is when employees and owner realized there was a problem and a huge mess. The birds dropped feces and urine in the areas they'd settled into, after time, those areas were covered as more pigeons had joined. This was definitely a job we could take on as we are the Pros of cleaning and restoration. After the birds were cleared out, we got the job done! Made it as if no pigeons had ever even gotten in! 

Earthquake Safety Tips

5/3/2019 (Permalink)

Storm Damage Earthquake Safety Tips Always be ready for an Earthquake.

We all know that an earthquake can hit at any given moment. That is why it is very important that we are always prepared to deal with it if it happens in our area. Below are some tips on how you can prepare yourself, family, employees, or students:

  • Have an earthquake kit ready; fill with non perishable foods, spare clothes, first aid kit, water, flashlights, battery operated radio, and even something that will comfort you or your the little ones like a blanket or stuffed animal.
  • Have an evacuation plan ready that includes a safe exit and safe meeting place. Also have a list of all who will be meeting at the meeting place so you can make sure everyone has made it safely.
  • Have a plan ready if you are unable to evacuate. Find a safe spot in every room of the building or home. Practice duck and cover often so everyone is ready in the event that an earthquake strikes. 
  • If you are in a car when an earthquake strikes; slow down and drive to a place clear of trees, buildings, telephone polls, etc. Stay in the vehicle until earthquake's over.

The Heat is Coming

5/3/2019 (Permalink)

Storm Damage The Heat is Coming The Heat is rising, be prepared!

We had a pretty cold and long winter, but I think it is safe to say the heat is on and it's not even summer time yet! Guessing by how hot it is getting already, this summer is going to be a scorcher. We all need to be aware of the dangers of heat and be prepared for it. Excessive heat has caused more deaths than all other weather catastrophes, even floods. Heat holds the highest 10 year average of deaths with 113. Young, sick children and the elderly are more susceptible to illness caused by heat. But, that doesn't mean that the rest of us are safe from it, if you do not properly follow tips and tricks to avoid heat stroke, you could fall victim to it as well. Follow the link below to see tips on how to prepare for and prevent illness from heat waves:

The Ozone

4/23/2019 (Permalink)

Why SERVPRO The Ozone The Ozone in action! You can't see it, but the oxidization process is in full affect.

In this blog we will be talking about a piece of equipment we use often, our Ozone Generator.  What is that and how does it work you ask? Well, for starters the Ozone Generator was created to disinfect, deodorize, remove, or kill irritating particles that are airborne in indoor environments such as a home. The Ozone generates Ozone aka O3 or Trioxygen. Ozone is a molecule that is so strong, it kills organic materials such as odors from cigarettes or a fire (also known as the oxidation process) These little machines can actually be very harmful to humans, animals, or any living thing. So, when you need an indoor space deodorized, leave it to the Pros of SERVPRO of course! We will provide the ozone generator, place it in the home or room that needs to be deodorized and seal the area. Before we begin the process, we do require that no residents or pets stay in or around the affected area. We typically recommend that you stay out of the house for at least 24 hours before returning home. Once the process is complete, you will not be disappointed! The odor will be gone! So, if you have any pesky odors you would like to get rid of, give us a call today and see if our Ozone will work for you.

Large Loss in Concord CA

4/18/2019 (Permalink)

When we go into a "large loss" , this means that the loss is so large that we need the help of our Disaster Recovery Team. They have all that is needed to help us out. When the job requires more equipment then what we have on hand, they come in with the rest. When the job takes all of our crew, but more men are needed, they spare their extra men. This team is ready for whatever happens. They travel from far and wide to make sure that no loss is too big of a loss to handle for any SERVPRO. That is why SERVPRO is the way to go. No matter how large the loss, we will be there to make sure the loss is handled as quickly and efficiently as possible... Even if we need a little help from our friends. Perfect example of why team work makes the dream work!

Campfire Safety

4/2/2019 (Permalink)

With Summer around the corner, we all know that camping is on most of our to do lists. Campfire accidents send thousands of people to emergency rooms with burn injuries every year. So, we wanted to go over some tips to stay safe during campfires:

  • Before setting up a campfire, be sure it is permitted.
  • Keep campfires at least 25 feet away from anything that can burn.
  • Clear away dry leaves and sticks.
  • Avoid burning on windy days.
  • Watch children while fire is burning. 
  • Attend to the campfire at all times.
  • Keep a campfire small which is easier to control.
  • Never use gas or other flammable or combustible liquids.
  • Always have a hose, bucket of water, or shovel nearby to put out the fire.
  • If your clothes catch fire, stop, drop, and roll.
  • Treat burns right away. Cool the burn with cool water for 3 to 5 minutes. Cover with clean, dry cloth. get medical help if needed.

The Aftermath...

3/14/2019 (Permalink)

Thankfully, the Campfire Wildfire is officially over.. but it left the cities in the area in bad shape. This photo is just another glimpse of how the cities were left..The once green hills were burnt to almost nothing and were left looking black. The house in the photo was under construction before the wildfire and was luckily still standing after all of the damage that was done. It did suffer some smoke and soot damage. That is where we came in , cleaned up, and headed out. Headed to the next home that was is need of our services. We definitely traveled the distance to help all of the residents that we could and of course our fellow SERVPRO in Chico. We will definitely continue to help when disasters strike again. We go above and beyond to do what we can, and always will. So, never fear, SERVPRO will always be near and ready to help! 


3/1/2019 (Permalink)

Why SERVPRO Why SERVPRO? This is Tom, our production manager, all smiles ready to start his soda blast job.

I am sure you all wonder what separates us from the rest. Well, for starters, we have a team that is happy to help you with all your restoration needs. Starting from the first call made in to the office to the finish of the job, we are here for you. Both production and office staff here at SERVPRO of Benicia/Martinez/SE Vallejo work closely together to make sure that all your questions are answered, all of your concerns are gone over, and that the job is done right! This picture of our production manager shown here is self explanatory. We go in to the job ready and with a smile on our face. We know how tough these losses can be, so at the least, we would like your experience with SERVPRO to be one that you will never forget. And with the kind and courteous staff that we have, we know it will be!