Recent Posts

Protect Yourself From Wildfire Smoke

10/8/2018 (Permalink)

Storm Damage Protect Yourself From Wildfire Smoke The smoke rising into the sky as the wildfire burned through thousands of acres in Solano County.

As some of you may know, there was yet another large fire yesterday in Solano County. The wildfire burned more than 4,000 acres of land and was 70% contained as of last night. Luckily, there were no fatalities or injuries.

Most of us could see and smell the smoke spreading through the air. The smoke is made up of small particles, gases, and water vapor. The remainder includes carbon monoxide, carbon dioxide, nitrogen oxide, irritant volatile organic compounds, and air toxics. 

Some may be more sensitive to the smell than others, either way, it is best to avoid inhaling  smoke if you can help it. The smoke can cause a headache or irritate your eyes, nose, throat, and lungs.

The biggest health threat from the smoke is from the fine particles that it carries. These particles can penetrate deep into your lungs. Your lungs and airway may become swollen, irritated, and blocked. This could prevent oxygen from getting into your blood and respiratory failure may develop. With that being said, you can see why it is very important to avoid inhaling the smoke.

You can reduce wildfire smoke exposure by staying indoors, keeping windows and doors closed, and running your HVAC system on the recirculating setting. Avoid activities that increase indoor pollution. Wearing a mask called a "particulate respirator" can also help protect you. Also, be sure to check local air quality reports and local visibility guides so that you are aware of what actions you need to take, if any, to avoid smoke inhalation.


9/28/2018 (Permalink)

In the event that your office building or business needs restoration services, we are the ones to call! We are ready to come in and get the job done as quickly and efficiently as possible so you can get back to business. With our considerate, respectful, professional, and of course, awesome team members, you will most definitely be left satisfied from the moment you call the office to the final day of completion. We here at SERVPRO of Benicia/Martinez/ SE Vallejo know no one wants to go through the headache of dealing with these types of losses, that is why we are here to help save the day. From a general cleaning to a fire loss, keep us in mind if you need help.

SERVPRO of Benicia/ Martinez/ SE Vallejo


The Rain is Coming

9/28/2018 (Permalink)

We have all had a great summer enjoying the beautiful clear skies and sunny days. Unfortunately, that has almost come to an end. Now we need to get ready for the rain. Water damage isn't limited to rain but rain is definitely a cause. Before it starts to pour take precautionary measures to keep the rain out of your home to prevent a water loss.

  • Maintain your Roof

       Your roof's primary purpose is to keep water out of your house. neglecting it could lead to a whole lot of problems.

  • Seal Windows and Doors

        Windows and doors are common vulnerable areas for water leakage. Water can seep through the space around window and door frames if they're not properly sealed.

  • Maintain Your Home's Exterior Finish

        Periodically inspect your exterior walls and look for signs of damage such as holes, wood rot, or warping. If caught early enough, you may be able to clean out the wet materials and repair the affected. (SERVPRO can help with that!)

  • Clean Your Gutters

        Make sure your gutters are properly functioning and clean. It is critical to do so as it protects your home from water damage. (SERVPRO can help with that!)

  • Ensure Proper Drainage

        You can always take measures to keep water out of your home but if water isn't properly diverted away from the base of your home, your foundation could be at risk.

  • Check Your Downspouts

         Functioning gutters send water out through a downspout, which funnels the water from your home. If the downspout does not extend far enough, it could funnel directly into a puddle at the bottom of your house thus flooding your crawlspace. (SERVPRO can help with that!)

  • Redirect Runoff

        If your home sits on the bottom of a slope, water runoff from your yard should be redirected away from your home. If it is not, then you will most likely have problems with standing water near your foundation. This could cause the ground near your foundation to erode overtime, making it vulnerable.

Be sure to waterproof your home before it leaks into bigger problems. And remember who to call in case the water still makes it's way in ...

SERVPRO of Benicia/Martinez/SE Vallejo!

Training is Key

9/26/2018 (Permalink)

Mold Remediation Training is Key It is these training classes that truly develop the awesome employees we have today.

We here at SERVPRO of Benicia/Martinez/SE Vallejo want all of our employees inside and out to have knowledge about what we restore and treat, how we do it, and why we do it. That is why training is key to our success here. In this photo, you see the owner of SERVPRO Benicia/Martinez/SE Vallejo, Rick Botsford, leading a training class on mold. You can also see that the class is not only made up of production staff, we also have office and sales staff participating as well. This class was to educate staff members on what causes mold, what it is made up of, what types there are, how toxic it can be, and of course, how to prevent and treat it. If you find mold in your home call us right away. Our highly knowledgeable staff will help you get the treatment you need. You will not regret it!

SERVPRO of Benicia/Vallejo/SE Vallejo



9/25/2018 (Permalink)

Fire Damage Contents Let us help you restore your home and contents to make it "Like it never even happened"

When a home catches fire, the firemen usually get there to salvage a majority of the house. But what do you do once the fire is out and you are left with smoke and soot damaged contents?

Well I am happy to say we are only one call away!Let SERVPRO of Benicia/Martinez/SE Vallejo handle it.

We can pack out all of your salvageable and non-salvageable items. We will load up, haul, and dump the non-salvaged items. All that is salvageable will be taken off site to our offices, cleaned, and deodorized. We even offer storage for your items, so if you are not ready for it all to come back , that is no problem! We will store it for you until you are ready for us to deliver it back.

We know how hard it is to let go of contents that are sentimental and hold meaning. So let us do our best to bring those items back to life!

Muck Out

9/25/2018 (Permalink)

Water Damage Muck Out This crawlspace had standing water and odors due to a broken sewage line.

Many of us do not know this but, your crawlspace needs attention too. The crawlspace is located beneath most homes and is where water pipes and sewage lines can be located.

Most people do not even know if something has leaked down there until a plumber notices it. If there is a leak down there , it could cause an unpleasant odor that will drift into your home. It can even cause mold. Then you will be in a whole other boat of problems.

So, take a peak down there here and there to make sure it is all dry. If you smell any sewage odors and can not seem to find the source, definitely look under there, you could have a sewage leak going.

If you notice water, give us a call. We know just how to get it clean and back to normal. We will pump out standing water, if any. Dig out any contaminated dirt. Treat the affected areas. Spread absorbent to soak up any moisture left behind, and last but not least, fog the entire area do help eliminate any odors coming from there.

High Rise Safety

9/24/2018 (Permalink)

People working in a high-rise building need to think ahead and be prepared in the event of a fire. It is important to know the fire safety features in your building and work together with neighbors to help keep the building as fire-safe as possible.

  •  For the best protection, select a fully sprinklered building. If your building is not sprinklered, ask management to consider installing a sprinkler system.
  • Meet with your building manager to learn about the fire safety features in your building (fire alarms, sprinklers, voice communication procedures, evacuation plans and how to respond to an alarm).
  • Know the locations of all available exit stairs from your floor in case the nearest one is blocked by fire or smoke.
  • Make sure all exit, and stairwell doors are clearly marked, not locked or blocked by security bars and clear of clutter.
  • If there is a fire, pull the fire alarm on your way out to notify the fire department and your neighbors.
  • If the fire alarm sounds, feel the door before opening and close all doors behind you as you leave. If it is hot, use another way out. If it is cool, leave by the nearest way out.
  • If an announcement is made throughout the building, listen carefully and follow directions.
  • Use the stairs to get out. Typically, you should not use the elevator unless directed by the fire department. Some buildings are being equipped with elevators intended for use during an emergency. These types of elevators will clearly be marked that they are safe to use in the event of an emergency.

Mold on the Loose

9/21/2018 (Permalink)

Mold Remediation Mold on the Loose Notice all the gray spores, that is mold.

A lot of times, we may think we do not have mold in our home because we can not see it. Don't let it fool you, be proactive in finding mold, hidden mold is most common. The smell of mold is very unpleasant. Some compare it to rotten wood or wet socks. Mold has a moist like smell to it. Take the time every so often to check behind appliances, cabinets, in closets, behind furniture, and bathrooms. It is important to be on the look out for mold as it can cause harm due to the toxins it can put in the air. But just because you can't see it, does not mean that you don't have any. This photo shows mold behind a cabinet from a customer's kitchen. We went in to do water restoration and low and behold, there was mold. The owner had no idea that it was even there. Mold comes in all colors , shapes, and sizes.  If you discover mold, let us take care of it immediately.

Flooded Office

9/19/2018 (Permalink)

Commercial Flooded Office That is not a polished floor showing the reflection of the lights , that is a flooded carpet!

Imagine walking into work and discovering this. Carpets completely soaked and flooded with at least 2 inches of water. This office was flooded due to a main pipe line being disassembled and not put back together. The pipe line was on the roof so all the water came in through the roof near the main entrance and continued to leak all night, causing the entire building to flood. Some areas flooded worse than others. Fortunately, they knew what company arrives faster to any disaster. SERVPRO of Benicia/Martinez/SE Vallejo of course! We loaded up all of our equipment, nearly clearing our shelves, sent our production crew, and began our water restoration services.

If you ever have an accident such as this, never fear, SERVPRO Benicia/Martinez/SE Vallejo is here! Give us a call, we are ready to help!

Prepare your Pets for Emergencies

9/13/2018 (Permalink)

Storm Damage Prepare your Pets for Emergencies Have a plan for your pets in case of a disaster.

Every disaster plan must include your pets. If you know disaster is imminent, bring your pet inside immediately. Get your animals under control as quickly as possible, either using a leash or by putting them in a pet carrier.

Disasters often strike suddenly, while you are away from home. You can improve your pet’s chances for safety if you leave him/her inside, with collars and identification tags, when you go out. Consider an arrangement with a trusted neighbor who would be willing to evacuate your pets in your absence. Make sure the person knows your animals, can locate your emergency supplies, and has a key to your home. Provide him or her with instructions and phone numbers on how to reach you.

Keep up-to-date identification on your pets at all times. Use a properly fitting collar with an identification tag. Consider using a microchip for identification, but make sure local shelters have microchip scanners. Keep current color photographs of your pet, showing any distinguishing markings, with your emergency supplies.

If you evacuate, take your pet. Your animal’s best protection is to be with you. Remember, taking your pet with you requires special planning. Locate a safe place for your pets before disaster strikes. Evacuation shelters generally do not accept animals for public health and safety reasons. Service animals, on the other hand, are allowed to accompany their owners to an emergency shelter. Call hotels and motels in your immediate area and a reasonable distance from home to see if they will accept pets and under what conditions. Also, contact local boarding kennels and veterinary hospitals with boarding facilities.

Assemble a portable pet emergency supplies kit to provide for your pet’s needs for seven days. Pack the supplies in a carry case, in case you evacuate. Include the following:

  • Medications and medical records, including vaccination records (stored in a water proof container) and a first aid kit. Name and telephone number of your veterinarian. List medical conditions and special considerations.
  • Sturdy leashes, harnesses, and carriers to transport pets safely and ensure that your animals can’t escape.
  • Current photos of your pets in case they get lost.
  • Food, portable water, bowls, cat litter and pan, and can opener.
  • Plastic bags/paper towels for disposing of animal waste.
  • Favorite toys and pet beds with kennel or carrying case.
  • Maintain a list of emergency contact numbers in the kit.