Recent Why SERVPRO Posts

Lead Paint Removal

5/15/2019 (Permalink)

Why SERVPRO Lead Paint Removal Here you see our tech Ray, carefully sanding away at some lead paint. This customer made the right choice by letting us handle this for him. Will you?

When it comes to lead paint removal, it isn't as simple as you think. Lead was put into paint to speed up the drying, increase durability, maintain a fresh appearance, and resist moisture that caused corrosion.Then the manufacturers later found out, as most of us know, lead is a metal that can cause serious health problems if ingested or inhaled as it is very toxic. With that being said, you must be very careful and cautious when removing lead-based paints from any surface. You should honestly leave it up to the pros...of SERVPRO Benicia/Martinez/Southeast Vallejo of course! We have the knowledge, equipment, and supplies to take care of your lead paint removal! We will make sure to contain all lead paint that is removed so it does not leak into your gutters, sidewalks, floor, or spread into the air. So, if you are thinking of repainting your home or office. First, check what year the structure was built. If it was before 1985, you most likely have lead based paint. If that is the case, give us a call to help you sand it down or carefully remove any chipped paint before you move forward with the fun part....painting!

The Ozone

4/23/2019 (Permalink)

Why SERVPRO The Ozone The Ozone in action! You can't see it, but the oxidization process is in full affect.

In this blog we will be talking about a piece of equipment we use often, our Ozone Generator.  What is that and how does it work you ask? Well, for starters the Ozone Generator was created to disinfect, deodorize, remove, or kill irritating particles that are airborne in indoor environments such as a home. The Ozone generates Ozone aka O3 or Trioxygen. Ozone is a molecule that is so strong, it kills organic materials such as odors from cigarettes or a fire (also known as the oxidation process) These little machines can actually be very harmful to humans, animals, or any living thing. So, when you need an indoor space deodorized, leave it to the Pros of SERVPRO of course! We will provide the ozone generator, place it in the home or room that needs to be deodorized and seal the area. Before we begin the process, we do require that no residents or pets stay in or around the affected area. We typically recommend that you stay out of the house for at least 24 hours before returning home. Once the process is complete, you will not be disappointed! The odor will be gone! So, if you have any pesky odors you would like to get rid of, give us a call today and see if our Ozone will work for you.

Large Loss in Concord CA

4/18/2019 (Permalink)

When we go into a "large loss" , this means that the loss is so large that we need the help of our Disaster Recovery Team. They have all that is needed to help us out. When the job requires more equipment then what we have on hand, they come in with the rest. When the job takes all of our crew, but more men are needed, they spare their extra men. This team is ready for whatever happens. They travel from far and wide to make sure that no loss is too big of a loss to handle for any SERVPRO. That is why SERVPRO is the way to go. No matter how large the loss, we will be there to make sure the loss is handled as quickly and efficiently as possible... Even if we need a little help from our friends. Perfect example of why team work makes the dream work!

Why SERVPRO?

3/1/2019 (Permalink)

Why SERVPRO Why SERVPRO? This is Tom, our production manager, all smiles ready to start his soda blast job.

I am sure you all wonder what separates us from the rest. Well, for starters, we have a team that is happy to help you with all your restoration needs. Starting from the first call made in to the office to the finish of the job, we are here for you. Both production and office staff here at SERVPRO of Benicia/Martinez/SE Vallejo work closely together to make sure that all your questions are answered, all of your concerns are gone over, and that the job is done right! This picture of our production manager shown here is self explanatory. We go in to the job ready and with a smile on our face. We know how tough these losses can be, so at the least, we would like your experience with SERVPRO to be one that you will never forget. And with the kind and courteous staff that we have, we know it will be!

Always Here to Help!

12/27/2018 (Permalink)

On a Sunday night this dental office was unexpectedly flooded due to a broken fire sprinkler. As you can see, it left a dirty trail of water throughout the entire practice. They needed help right away. Luckily for them, there is a company that can dry ,clean, and be there on a Sunday night and that company is SERVPRO. We got the call and arrived right away. Began extracting all the water that we could then placed drying equipment. For the next few days after that we monitored the drying to make sure everything was on the right track , and cleaned all the dirt and oil left behind from the sprinkler water. We had this office clean, dry and, back to business in no time. The owner of the practice was thrilled with how quickly and efficiently we got the job done. We were happy to help because we are always here to help! No matter the date or time we will be there.

Helping Businesses Be Better

11/29/2018 (Permalink)

When you are in business, we all know presentation is key. The first thing a possible customer sees when they pass your business is the exterior of your business. So, as a business owner, you want that exterior to be clean and inviting. We her at SERVPRO of Benicia/Martinez/SE Vallejo want to help you keep your business clean and inviting. This photo is a prime example of that. There was a leak coming from the HVAC unit in this building. The leak somehow caused rusty water to leak out onto the front of the building. That leak left rusty colored residue all on the side of the building. This business owner knew just who to call to get the job done right. We came in, cleaned it all up, and left the building looking like new. Like it never even happened.

Annual Cleanings

11/26/2018 (Permalink)

This home belongs to a customer that keeps us in mind every year. Of course, if her home ever suffers a fire or water loss she knows to call us. Or, if she ever discovers mold , she knows to call us. But, one thing that she never fails to need every year is a good old carpet cleaning. Since the first time we cleaned her carpets to the current year, we never seem to fail her. That is something very fulfilling for us because a satisfied customer is a mission accomplished in our eyes. We thrive in building good rapports with our customers such as the one we talked about just now. This is why you should choose SERVPRO when in need , whether it be a huge loss or a simple carpet clean, we are here for you!

We Work Closely with your Insurance

11/16/2018 (Permalink)

When you go through a fire or water loss in your home or business, we know that it can be a very tough time. That is why SERVPRO and your Insurance company work closely together to make sure that you, your family, and home are well taken care of. SERVPRO has built strong relationships with many major insurance companies over the years such as State Farm, Farmers, Mercury, The Hartford, and many more! We stay very detailed and organized and communicate with your handling adjusters almost daily from start to finish ensuring that everything is taken care of the right way. Most insurance companies know that we here at SERVPRO take pride in being faster to any disaster and leaving our customers with the feeling that it never even happened. Even your insurance knows SERVPRO is the way to go.

We Are There for Your HVAC

11/16/2018 (Permalink)

Unfortunately, mold can grow anywhere. As long as it is in an area with excessive moisture, it will grow. That is why your HVAC (ductwork, AC evaporator coils, drip pans) and the area it is located in are the perfect environment for mold. If you ever discover mold in, near, or around your HVAC, give SERVPRO a call right away. We will come in and make sure the mold is gone, we even offer cleaning of your entire HVAC. It is something we highly recommend as mold spores could have already spread throughout the ducts and coils thus allowing the mold to travel into other areas of the house. We can put a hold on that mold! And are only 1 call away! So, call us today!

We Go the Extra Step

11/15/2018 (Permalink)

Why SERVPRO We Go the Extra Step Black mold found behind kitchen cabinet.

When we start a job whether it be fire, water, mold, or a simple carpet clean, our crew is trained to keep their eyes peeled for any other concerning issues that we can help fix. The photo that is displayed is one that came from a very happy customer's home. We went in to start a water mitigation and dry down. When we removed cabinets to make sure that the back of those were dry, we found none other than black mold. One of the most toxic out there. We immediately notified the owner and her adjuster, then contained it right away so that it could not spread into any other areas. We not only left the home owner's kitchen dry, we also treated the mold. The home owner was so pleased, she called in to say, in her words, "Thank you for taking the time to go that extra step, if it hadn't been for that, I would have never known there was mold in my kitchen." That call confirmed that our mission was accomplished! That is why SERVPRO is the way to go!